FAQ

Common questions about fabrics, samples, and product selection.

Find quick guidance on cleaning, washability, ironing, colour accuracy, and what to do when a specific item is not shown online.

FAQ

Common fabric questions before requesting samples.

These answers offer general guidance. For exact care instructions, confirm the selected Design No. with Ksino Fabric before washing, ironing, or production use.

How can I clean or remove stains from the fabric?

Remove loose dust gently, then blot fresh stains with a clean white cloth. Avoid rubbing strongly, because it may push the stain deeper into the yarn or affect the surface texture. For upholstery and curtain fabrics, we recommend testing any cleaner on a hidden area first or using professional dry cleaning for difficult stains.

Is the fabric washable?

Washability depends on the exact composition, finish, backing, and construction of the selected fabric. Some qualities may be suitable for gentle care, while others should be dry cleaned only. Please share the Product Name and Design No. with us so we can confirm the recommended care direction before sampling or production.

Can I iron the fabric?

For most interior fabrics, use low heat only and place a clean pressing cloth between the iron and the fabric. Do not hold the iron in one position for too long. Textured, chenille, boucle, coated, or delicate sheer fabrics should be handled with extra care, and steaming from a distance is often safer than direct ironing.

Do the colours on the screen reflect the true shades of the articles?

Screen colours can vary because of monitor settings, lighting, camera exposure, and image compression. Product images are useful for selection direction, but they cannot replace physical fabric review. We recommend requesting samples or color cards before final approval, especially for projects where shade matching is important.

I am unable to find a specific item on your website.

The website shows selected Ksino Fabric collections and Ksino products, but not every available item or development quality may be listed online. Please send us any reference image, fabric code, target composition, usage, or colour direction, and we can help check availability or suggest similar options.